## Privacy Policy Statement Updated and Effective Date: Dec 21, 2022 ## Introduction At BenchPrep, we realize that your privacy is important to you. This privacy policy applies to all software applications, mobile applications, services and websites offered by BenchPrep, its partners and subsidiaries, (the “Privacy Policy”). The Privacy Policy is intended to explain what information we collect, why we collect it, and how you can manage your information. BenchPrep provides a learning management system for companies (“Customer Organization(s)”) to deliver learning content to their customers, which involves the sharing of certain data about you, as discussed in this privacy policy. BenchPrep is not responsible for the privacy policies and practices of third parties including Customer Organizations. When we say “we” or “us” in this policy, we are referring to BenchPrep only. By providing us with your personal information, you agree to the terms and conditions of this Privacy Policy. ## What Does This Privacy Policy Cover - Personal information we collect on our websites, software applications, and mobile applications - Personal information we collect for marketing and business development activities - Personal information we use for internal operations like finance and business operations ## What Is Not Covered By This Privacy Policy Where we are a service provider and a processor in a B2B (business-to-business) context and where these B2B customers use our solutions to collect or process data. ## Types of Information We Collect “Personal information” generally refers to any information that can be linked to an identified or identifiable person. The following provides examples of the type of information that we collect from you, or have collected in the preceding 12 months, and how we use that information. | Context | Types of Data | Primary Purpose for Collection and Use of Data | |---------------------------------------|-----------------------------------------------|------------------------------------------------------------------------------------------------------------------------------------------| | Account Registration | Your name and contact information | We have a legitimate interest in providing account related functionalities to our users. | | Customer Relationship Management | Name, email address, telephone number | We use this information in providing products and services to our customers and performing our contract with your organization. | | Supplier Relationship Management | Name, email address, telephone number, title | We have a legitimate interest in administering our relationship with our suppliers. | | Cookies and first party tracking | Device and network activity | We have a legitimate interest in making our website and services operate efficiently. | | Cookies and Third Party Tracking | Browsing or search history | We have a legitimate interest in engaging in behavior-based advertising and capturing website analytics. | | Email Interconnectivity | Interaction with emails | We have a legitimate interest in understanding how you interact with our communications. | | Feedback/Support | Your name, e-mail address | We have a legitimate interest in receiving, and acting upon, your feedback or issues. | | Mailing List | Email address or postal address | We have a legitimate interest in sharing information about our products or services. | | Partner Promotion | Information from co-branded promotions | We have a legitimate interest in fulfilling our promotions. | | Surveys | Information provided through the survey | We have a legitimate interest in understanding your opinions. | | Web logs | Device and network activity | We have a legitimate interest in monitoring our networks and the visitors to our websites. ## Sources of Personal Information We collect your personal information in the following ways, pursuant to applicable law: - **Directly From You,** when you visit our websites or mobile applications, register for an account, etc. - **Through Our Use of Cookies,** when you visit our websites, use mobile applications, open or click on emails we send, or interact with our advertisements. - **From Third-Parties,** including Customer Organizations and third parties that we have partnered with to provide you the services. ## Uses and Processing of Information In addition to the purposes and uses described above, we use information in the following ways: - To identify you when you visit our websites or mobile applications. - To provide and improve our services and product offerings. - To administer, maintain, evaluate, and improve our websites, mobile applications, and services. - To conduct research and analytics related to our websites, mobile applications, and services. - To respond to inquiries related to support, and other requests. - To send marketing and promotional materials to you. - To comply with applicable laws and protect our legal interests. ## Disclosure of Information In addition to the specific situations discussed elsewhere in this policy, we disclose information in the following situations: - **Within BenchPrep.** We may share information with our corporate affiliates. - **Business Transaction.** We may disclose personal information to a potential or actual buyer in the event of any reorganization. - **Other Disclosures with Your Consent.** We may ask if you would like us to share your information with other unaffiliated third parties. - **Government Entities or Regulators.** We may disclose information as required to satisfy any applicable law. - **Service Providers.** We disclose information with service providers as necessary for them to assist us with our business operations. ## Cookies and Similar Tracking Technologies We use cookies and similar tracking technologies, including pixel tags or web beacons, to collect certain information on our websites. ### Cookie Types | Cookie Type | Description | |-------------------------|------------------------------------------------------------------------------| | Essential Cookies | Cookies that are necessary for the operation of our services. | | Analytics Cookies | Cookies that help us understand visitor behavior and improve our services. | | Advertising Cookies | Cookies used to manage and measure advertising effectiveness. | ## Your Rights and Choices You can make the following choices regarding your personal information subject to applicable law: - **Access to Your Personal Information.** Request access to your personal data. - **Changes to Your Personal Information.** Update or correct your personal information. - **Deletion of Your Personal Information.** Request deletion where applicable. - **Objection to Processing.** Object to the use or disclosure of your personal information. ## How We Protect Personal Information We employ industry standard measures to protect your personal information from loss, misuse, unauthorized access or disclosure. ## How Long We Retain Your Personal Information BenchPrep retains personal information as necessary to fulfill business purposes, including for legal requirements. ## Other Important Information - **Children’s Privacy.** BenchPrep does not knowingly collect information from children under 16 years of age. - **Changes to This Privacy Policy.** We may change our privacy policy and practices over time. ## Contact Information If you have questions or comments regarding our privacy practices, please contact us at: **BenchPrep** 111 S Wacker Drive, Suite 1200 Chicago, IL 60606 [benchprepprivacy@benchprep.com](mailto:benchprepprivacy@benchprep.com) 855-236-2477